Cancellation & Weather Policy

Cancellation Policy

Reservations may be cancelled up to 3 days (72 hours) in advance and will be fully refunded. Reservations cancelled with less than 3 days (72 hours) advance notice will not be refunded. Tours may be rescheduled up to 12 hours in advance based on availability. Changes made with less than 3 days (72 hours) advance notice will be subject to a 20% change fee. Extenuating circumstances will be considered on an individual basis.

Weather Policy

Actual weather conditions vary greatly from weather forecasts and conditions change rapidly in Denali. Storms move in and out very quickly and the weather is likely to change several times over the duration of your tour. This can be really exciting and can provide some great opportunities for cloudscapes and dynamic lighting on the mountain range.

We rarely need to cancel due to weather, but in the case of a weather cancellation, participants who cannot reschedule will receive a full refund. Weather cancellations are at the discretion of Denali Photo Guides. We do not make decisions based on weather prior to the day of the tour, and we usually cannot make the call until right before the tour starts. Typically, your guide will meet you at the start of the tour to discuss the current conditions, your skill level & expectations, and determine the best option for each guest. Safety and quality of experience are our top priorities.